Making Membership Management Easy

Thank you to you and your team for the fantastic support Launceston Learning Centre for Seniors received during our implementation of Member Wizard.

The link between Stripe and Member Wizard is a major step forward for us as we have never had an integrated system.

This is a significant time saver for the Treasurer.

Downloads to excel are good for General Ledger. to check for errors.

We are still learning as we go along and are finding that Member Wizard is a very smart system in ways that were not initially obvious.

C.C.
Launceston School for Seniors

If you have the slightest hesitation implementing Member Wizard for your organization – forget it! U3A Southport trialed a couple of different systems to manage our membership before deciding to subscribe to Member Wizard.

They have provided exceptional support and have even assisted us in updating our website and integrating Member Wizard into it. Member Wizard does everything we need, including financial accounting and reporting system.

Member Wizard is very easy to understand and use. We cannot recommend the product highly enough and the training and support is second to none.

Lou Stevens | Wendy Barker
Vice President & Class Coordinator | Treasurer, U3A Southport

“U3A Warwick Inc has now been using the Member Wizard management software since July 2022.

We initially trialed the software free of charge for three months, using it in conjunction with our existing ad hoc system, which relied on spreadsheets. As of the beginning of October 2022, at the beginning of our new financial year, we moved to using Member Wizard exclusively to manage our membership database and all our financial records etc.

As a long-time user of various software management systems and databases, both stand-alone and integrated, in my working life, I cannot speak too highly of Member Wizard. It is easy to learn to use and is ideal for small community organisations like U3A. [We currently have 165 members.]

I believe it offers two key advantages. Firstly, its ease of use, which makes administration far less onerous than previously. It’s simple to keep track of members and classes, and its ability to link the list of classes to our web page is a game-changer. The automation of many tasks, and the facility for members to enroll on-line, is a huge benefit, as is the ease of communicating with members and sending newsletters.

The other major benefit is that significant data is retained within the system and is accessible to present and future users of it. This means that financial and membership records are not stored on individual private computers where they can be hacked or lost. This will also facilitate handovers to incoming committee members, removing the need [or opportunity] for people to set up their own spreadsheets etc.

The other outstanding feature of Member Wizard is the support that is available. Right from the beginning, I have found the help, information, and flexibility provided by Member Wizard to be far beyond my [high] expectations. I’m not sure when Claire sleeps, as she always seems to be available via text or telephone. The team at Member Wizard is also open to suggestions and they are happy to customize or tweak the software to suit specific requirements. I cannot recommend them too highly.”

Sandra Wilson
Database Administrator, U3A Warwick Inc

I just want to say a huge thank you for your support and help. We are really satisfied with the new website and love the way Member Wizard operates. We have fixed the issue with Stripe so hopefully we are all set for taking in registrations. But most of all we really love having such great customer service so readily available.

JD
Sexual Health Society of Queensland

“We are a U3A group in Far North Queensland and find Member Wizard perfect for our needs.

Our members mostly receive a link and join online, and renewing members also receive a link to review their data and update if necessary.This option is all seamless without paperwork or data entry from the committee.

Payments options are also via our displayed bank details or automatic via the Stripe credit card process, this saves a lot of time and we were pleased with the positive response from our members, new and current to the change in the payment options. Of course we also have paper forms and cash payments when requested.

Member Wizard are extremely helpful, and have considered modifying the database to meet our needs where practical. Members can receive links to book in and pay for events, classes and the like. We also utilise Member Wizard to create class lists and attendance sheets and we utilise the various functions to store our minutes, forms, bank reconciliations etc. We are able to import bank statements directly from our bank which make monthly reconciliations much easier. We found having an Australian membership database company met our needs and the support people are exceptional. I would highly recommend considering this Membership database program.”

Lyn Percic
Chairperson, U3A Douglas Shire

“Caboolture U3A is an over-50s organisation run solely by volunteers. We introduced Member Wizard into our administration processes eighteen months ago and it has improved our day to day operation in a huge way.

The database is user friendly and easy to use, and has made many aspects of our operation so much more efficient. The Member Wizard team work tirelessly, with customer support as good as it gets! We happily recommend them any organisation considering this software.”

Julie Simpson
President, U3A Caboolture Inc.

I have just taken over as Treasurer of Tamborine Mountain U3A and I had a look at Member Wizard. What do I do, how does it work and how do you do a reconciliation?

All questions with no answers! But there are. The Member Wizard Support Team were excellent. Having had a hand over from the past Treasurer, Claire from Member Wizard arranged a zoom training session and we went through every item with Claire working our Member Wizard from her home and I watched on the screen and made notes. An excellent service.

Then I went into practice mode and Claire was there either on email or phone to answer questions. I have nearly thrown away my L plates. Just have to complete the end of month reconciliation and then I am on P plates. Hurray!.

Thank you Member Wizard Support Team.”

N.W.
Treasurer, U3A Tamborine Mountain Inc.

“U3A Redcliffe is an over-50s organisation providing learning and social opportunities to its 1500 members. We cannot recommend Member Wizard highly enough for the database they designed for us.

It has allowed us to become a more professional and contemporary organisation, enhancing our workflow which is undertaken solely by volunteers. These volunteers are all aged over 50, and find the Member Wizard database easy to use, with well written instructions, and rapid support when needed.

All communication is sent via Member Wizard and we have recently moved to online renewals which we anticipate will be an added benefit to members as well as reducing the workload and paper in our office.

Prior to commissioning Member Wizard we undertook an investigation of other database organisations and we have found that Member Wizard is more than value for money, with the added bonus of being Australian-based.

Member Wizard have worked tirelessly to respond to our requirements and have provided a very effective custom-made database that independent authorities assure us will serve us well into the future. We are more than happy to provide them with our utmost backing and recommendations to future clients.”

President
U3A Redcliffe Inc.

“Member Wizard have just implemented online membership payments for our organisation and its made things so easy.

We started receiving membership subscription renewals almost as soon as the reminders went out. Using Credit Card payments has streamlined the membership subscription payments immensely. The automated receipting has also saved me a lot of time.

The support we’ve been received from Member Wizard has been excellent. They respond very quickly to requests and enhancements. “

C.M.
Accounts, Council on the Ageing – Northern Territory

“Member Wizard has been our membership database for some years. We use it to manage communications to our members, recording membership subscriptions and sending membership subscription reminders. It’s a great help and very simple to use and we are very happy with the support and service we receive.”

J.D.
Administrator, Tenants Queensland Inc

“HMAS has used Member Wizard for some time and we find it great for managing our membership database, receipting membership payments and communicating with our members. It is easy to use, economical and invaluable to the smooth running of our organisation.”

B.C.
President/Registrar, Hawkesbury Model Air Sports

“Member Wizard helps us keep in touch with our members and track their subscriptions. They have always been quick to respond to any requests and to individually tailor the application to our needs when required.”

G.V.
Committee, Beechmont Area Progress Association